🛡️ Trust Center • AI Security & Privacy

How We Protect Your Contracts When AI Analyzes Them

Clear, human-readable transparency about how our AI contract review works, why your data remains 100% confidential, and why we never train public AI models on your private agreements.

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Zero AI Model Training

Your contracts, NDAs, and uploaded documents are never used to train, retrain, or fine-tune public AI models.

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Bank-Grade Encryption

All data is shielded with TLS 1.3 encryption in transit and AES-256 encryption at rest inside isolated, SOC-compliant cloud enclaves.

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Human in the Loop

AI assists and clarifies — it never makes legal commitments for you. You retain 100% final control over signing and executing agreements.

Plain-English Architecture

What Happens When You Upload a Contract?

We believe you shouldn't need a computer science degree or a cybersecurity certification to understand how your legal documents are processed. Here is the step-by-step lifecycle of your document:

1

Encrypted Ingestion

Your contract PDF or DOCX is uploaded over a TLS 1.3 encrypted tunnel directly into your private, tenant-isolated cloud vault.

2

Isolated Analysis

Text is securely parsed within an isolated enterprise LLM container with zero data retention and strict confidentiality boundaries.

3

Instant Report Delivery

Clauses, risks, and plain-English summaries are generated and sent straight to your browser session.

4

Ephemeral Memory Wipe

Once analysis finishes, temporary LLM processing caches are wiped clean. Only your account retains the encrypted report.

Comparison & Risk Mitigation

Why Pasting Contracts into Public AI is Dangerous — And How Indigo is Different

Copying sensitive corporate contracts or employee NDAs into consumer AI tools (like free ChatGPT) can cause serious data leaks, breach NDA obligations, and expose trade secrets. Here is how Indigo e-Sign provides safe, enterprise-grade legal AI:

Security Factor Indigo e-Sign Enterprise AI Public Consumer AI Tools (ChatGPT, Claude Free)
Data Confidentiality & Training Strict Zero Training Guarantee: Data is never used to train any model. ❌ Default opt-in to train future models on your private text.
Storage & Encryption 256-bit AES + TLS 1.3: Isolated cloud database with encryption keys. ⚠️ Stored in generic cloud databases with broad employee access.
Legal Validity (eSign) Built-in ESIGN Act & eIDAS Signatures with SHA-256 audit trails. ❌ No eSignature capabilities or court-admissible certificates.
Contract Hallucination Guardrails Document-Grounding Architecture: AI answers only from your specific contract text. ⚠️ Known to fabricate clause numbers, jurisdiction laws, and dates.
Access Control & Roles Role-based organizational access & expiring signature links. ❌ Anyone with login access can view entire chat history.
Enterprise Protections

Built-In AI Security Guardrails

Our multi-layered defense architecture ensures safe, accurate, and confidential document review.

🛡️ Prompt Injection & Jailbreak Defense

Malicious parties cannot embed hidden instructions inside contract PDFs to manipulate AI verdicts. Our parser sanitizes and isolates all text before analysis.

📑 Document-Grounded Verification

The AI engine is strictly anchored to the text within your uploaded contract. It will never invent terms or cite clauses that do not exist in the agreement.

🔒 Tenant Isolation & Zero Cross-Talk

Every customer account operates within an isolated cryptographic boundary. One company's contracts can never be viewed, indexed, or accessed by another company.

📜 Cryptographic SHA-256 Audit Logs

Every signature event, view timestamp, and IP address is recorded into an immutable audit trail, providing complete chain of custody for court admissibility.

Help & Clarity

AI Security FAQs

Direct answers to the most common questions from legal and security teams.

1. Does Indigo e-Sign use my contracts to train AI models? +
No. We enforce a strict zero-training policy. Your contracts, text, and metadata are never used to train, retrain, or improve any public or private AI models.
2. Is my document data sent to public AI platforms like ChatGPT? +
3. Does AI replace my company's lawyer or in-house legal counsel? +
4. What happens if I delete a contract from my Indigo account? +

Review & Sign Contracts with Complete Peace of Mind

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